Frequently Asked Questions

Founded by Iris Lamprecht, the team behind filmtiki consists of passionate and creative researchers and writers, communication and marketing experts along with an innovative group of website designers and programmers. Our main office is in Vienna, Austria, but our international team works wherever and whenever needed.

filmtiki was first conceived in late 2007, while the site itself began development in April 2008 and was launched in January 2009.

We are owned by an independent Austrian online media company, onetiki new media company GmbH.

Our development was supported by departure, a Viennese funding body financed by the City of Vienna with support from the European Union, and the austria wirtschaftsservice. Our revenue is generated by our consultation services, advertising and membership subscriptions.

filmtiki is an international service, and is available to filmmakers anywhere in the world. Currently our website is in English only, but we have plans to translate it into a number of languages in the future.

Registering on filmtiki will allow you to join in the discussions that are going on. You'll also get all the latest filmtiki news and be first to hear about developments and trends in the film industry.

Since we work online, the best way to get in touch with us is by emailing info@filmtiki.com. However, if you would like to meet the real flesh and blood behind filmtiki, you can email to make an appointment at our head office in Vienna. If you're in the UK, you can arrange to meet our founder Iris in either London or Brighton, also by emailing info@filmtiki.com.

Certainly, a range of downloadable and embeddable logos and graphic can be found in our Press section.

While there are some sites that aim to help filmmakers with their promotion and distribution, none are as in depth, or wide-ranging as filmtiki. Our site is constantly evolving which guarantees our content and our services remain relevant, while we strive to be an affordable resource for anyone working in the film industry, from first timers to Academy Award winners.

We have a team of researchers who are constantly verifying the information people post. In addition to this, our researchers also regularly review the information in our database to ensure it is accurate, relevant and up to date.

Not really, as there are numerous social networks already offering a range of features relevant to filmmakers. However, we still want to offer filmmakers and filmlovers a platform to discover, share and love new films.

No, but we provide a guide to the most efficient way to do your promotion and help you get it discovered by filmlovers.

No, because there are plenty of well-known streaming platforms with a wide and large audience already available for you. We let you embed your films on our site to showcase them to filmlovers.

If you have any ideas for filmtiki we would love to hear from you. You can send an email with any general inquiries to info@filmtiki.com, or provide feedback on the site by filling out our feedback form.

We have a team of researchers who filter and verify each posting, to make sure all the information is correct. In turn, all articles must be approved and checked by the Editor, however if, despite our rigorous process, you do find something objectionable you can email your concern to info@filmtiki.com.

filmtiki is hosted by our team member Matthew Kerr, who has his own secure server. This means that we are part of an autonomous system with a border gateway protocol. Since, the availability and security of our data is of the highest priority to us, we have a strong emphasis on professional back-up solutions. Therefore, all our data is also secured on a separate back-up server and which will help protect us from any loss.

We offer RSS feeds, so you can follow all the latest articles, news and features. You can subscribe to these feeds by clicking on the link next to the RSS Feed symbol.

Registering is easy - click on the Create new account link on the top bar, fill in your details and you will then receive a confirmation email that you have been registered.

Your filmtiki user profile is where your contact details and information about yourself is stored, you can also edit your Movie Profiles.

When you register, our server sends a welcome e-mail with your username and password, along with a link to login. If you don't receive this email immediately, please wait a couple of hours as delays can happen and often emails to free email services can take a bit longer. You should also double-check the address you provided, if it is incorrect the email will never reach you. Following this, check your anti-spam filters; if you or your e-mail provider have activated some kind of anti-spam filter to discard junkmail, our welcome email may have been trapped. If you're using programs like SpamCop or SpamArrest, which stop incoming e-mail from being delivered unless the sender manually clicks on the link provided in an automated reply, our email may have been stopped as a result. Free e-mail services like Hotmail.com also offer 'junkmail' filters which, at the highest setting, can trap most incoming email. Please check that the welcome e-mail isn't being discarded by one of these filters. If you have not received the email, visit the filmtiki login page and click on the request a new password tab, enter your email address and an email with a one off login to reset your username and password will be sent. Once set, you can use those details to login. If you still cannot access the site, please contact us at info@filmtiki.com

Some email clients have trouble building the link when the URL is very long and can cut it off, which will result in an 'invalid code' error. If this happens, please cut and paste the link from our e-mail into a new browser window instead of clicking directly on the link in the email.

If your username and/or password are not recognized, try logging in again. If you have forgotten your password, you can request a new password by entering the email you used to register to filmtiki. An email with a one off login to reset your username and password will be sent. Once set, you can use those details to access the site.

There are various reasons why a user may have their account blocked, these include breaking filmtiki's Terms and Conditions or infringing on somebody's copyright. When this occurs, the user will receive an email notifying them and stating the reason for being blocked, if you feel you have been wrongly blocked you may write an explanation in reply and the Administrator will then consider your case.

We use a standard search engine developed by Drupal. For more information on the module please refer to How the Drupal 6 search index works. If you are searching for individual words, try broadening your search or use longer, more detailed search phrases to reduce the number of matches. Although we aim to be as comprehensive as possible, if the information you're looking for isn't there, then it might be that we don't have it or it is currently unavailable. filmtiki is constantly updating and growing so keep checking as the information you are after may come up at some point in the near future. Or else, please get in touch with us, and we can see if we can be of some assistance to your research.

Send an email to info@filmtiki.com, with a description of the problem, the name and version number of your browser and the operating system you use.

Currently users are unable to automatically delete their account. If you are sure you want to delete your account (remember that to be registered on filmtiki is free and there are no obligations), please send a request to info@filmtiki.com.

Login to the website and click on the "My Account" section. Here you can edit and change your password and email address. Please remember to click the save button at the bottom of the page to make sure all changes are registered on out database. You cannot change your login name though as it is needed for generating and updating the correct results and strategies for you. If you wish to change your username on our database, please email info@filmtiki.com.

Yes you can, all you need to do is login into the website and visit the "My Account" section on the top tool bar, and then press edit. In the email address field, replace the address we have with your new one and click save at the bottom of the page. Once it is accepted, a confirmation notice should appear on the screen.

Sadly, it has probably been taken by another user. Please choose another user name that is applicable to you. If you are sure that the name is not taken, send us an email to info@filmtiki.com and we will see if we can help.

Since filmtiki is always developing, parts of the site are under a constant change. However, if you think there is a bug, virus or some kind of problem please do not hesitate to contact us at info@filmtiki.com to report the issue.

Yes, there is advertising on filmtiki. Advertising on our site is in the form of sponsored articles, banners and integration into our newsletter. All sponsored messages are clearly indicated as such. Please send us an email to info@filmtiki.com if you are interested in advertising with us.

Please email marketing@filmtiki.com if you're interested in advertising with us. We'd love to talk to you about the options available.

We have a Press section, which features past articles, downloadable logos and images, along with information about the people behind filmtiki.

While filmtiki.com is the address of our URL, we prefer to be referred to as simply filmtiki.

If you are still having difficulties with an area of filmtiki, please send us an email at info@filmtiki.com.